1. Scope of Services: This section outlines the specific dental services offered by the company, such as routine check-ups, dental test, dental implants, cleanings, fillings, extractions, orthodontic treatment, cosmetic dentistry, etc.
2. Appointment Scheduling: Details regarding how appointments are scheduled, canceled, or rescheduled, including any policies related to missed appointments or late arrivals.
3. Payment and Billing: Information about accepted forms of payment, insurance coverage, fees for services rendered, billing procedures, and any financial policies, such as payment plans or discounts for certain treatments.
4. Insurance and Claims: Guidelines for patients regarding the submission of insurance claims, coordination of benefits, pre-authorization requirements, and any limitations on coverage.
5. Privacy and Confidentiality: Assurance of patient privacy and confidentiality in accordance with applicable laws and regulations, including the handling of protected health information (PHI) and patient records.
6. Patient Responsibilities: Expectations for patients, such as providing accurate medical history information, disclosing any changes in health status, following post-treatment instructions, and adhering to the company’s policies and guidelines.
7. Consent to Treatment: Statement of informed consent, indicating that patients understand the proposed treatment plan, associated risks, benefits, alternatives, and costs, and consent to receive treatment.
8. Emergency Care: Procedures for accessing emergency dental care outside of regular office hours, including contact information for emergency providers or instructions for handling dental emergencies.
9. Quality of Care: Commitment to providing high-quality dental care in accordance with professional standards and best practices, as well as procedures for addressing patient concerns or complaints.
10. Termination of Services: Circumstances under which the company may terminate the patient-provider relationship, such as non-compliance with treatment recommendations, failure to pay outstanding balances, or disruptive behavior.
11. Legal and Regulatory Compliance: Assurance that the company complies with relevant laws, regulations, and professional standards governing dental practice, including licensure, infection control, and patient safety.
12. Modification of Terms: Statement indicating the company’s right to modify or update the terms of service as needed, with notification to patients of any material changes.

It’s important for patients to review and understand the terms of service provided by their dental care provider to ensure clarity and transparency in their relationship and to address any questions or concerns they may have.

Information We Collect

We may collect the following types of information from patients and visitors:

• Personal Information: Name, address, contact information, date of birth, insurance information, and other identifiers necessary for providing dental care services.
• Health Information: Medical history, dental records, treatment plans, X-rays, and other health-related data required for diagnosis and treatment.
• Financial Information: Payment card details, insurance coverage, billing and payment history, and other financial data necessary for processing payments and insurance claims.

How We Use Information

We use the information we collect for the following purposes:

• Providing Dental Care Services: Administering appointments, examinations, treatments, and follow-up care as necessary.
• Billing and Insurance: Processing payments, submitting insurance claims, and verifying eligibility for coverage.
• Communication: Sending appointment reminders, treatment updates, and other relevant communications to patients.
• Improving Services: Analyzing patient feedback and usage data to enhance the quality of our dental care services and website.
• Legal Compliance: Complying with applicable laws, regulations, and professional standards governing dental practice.

Information Sharing and Disclosure

We may share patients’ information with the following parties:

• Treatment Providers: Dentists, hygienists, and other healthcare professionals involved in providing dental care services to patients.
• Business Partners: Third-party service providers, contractors, and vendors who assist us in delivering dental care services, managing operations, or processing payments.
• Legal Authorities: Law enforcement agencies, government authorities, or other entities as required by law or to protect our legal rights and interests.

Data Security

We implement reasonable security measures to protect patients’ information from unauthorized access, use, disclosure, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Access and Control

Patients have the right to access, review, and update their personal information and health records. They may also request corrections, restrictions, or deletion of their information, subject to applicable legal requirements.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify patients of any material changes to this policy by posting a revised version on our website or providing other appropriate notice.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at 9034761044.